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Frequently asked questions

Account

Yes. Creating a profile, searching and receiving interests is free. Premium memberships and wallet credits unlock additional features such as messaging and viewing contact details.

Privacy

You decide who sees your photos, contact details, income and horoscope. Contact details are never shown until a member is authorised to see them.

Matching

It shows how well a profile fits the partner preferences you set. It is a guide only and does not guarantee compatibility.

Verification

Upload a government ID from the Verification page. Our team reviews it and awards the badge once approved.

Payments

Recharge your wallet using an available payment method and use credits for pay-per-use services like unlocking contacts or sending messages. Every credit and debit is shown in your wallet history.

Safety

Open the profile and choose "Report". You can also block the member so they can no longer contact you.
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